Terms and Conditions

Welcome to Tandem! By using Tandem, you agree to these Terms. If not, please stop using the App.

Last Modified:  10 November 2024

1. Who We Are

  • Company Name: Early Ideas Limited

  • Registered Address: 27 Mortimer Street, London, W1T 3BL, United Kingdom

  • Contact Information: help@playtandem.com

2. Using the App

Tandem is designed for parents and preschool children. Users under 18 must have parental consent.

  • Your Responsibilities:

    • Provide accurate information.

    • Use the App only as intended.

3. Data Protection and Privacy

We comply with GDPR and the UK ICO Children’s Code to protect your data. Your data is handled according to our Privacy Policy. Please review it for detailed information.

4. Keeping Children Safe Online

We follow the UK ICO’s Children’s Code to prioritize the privacy and safety of children using our App.

  • Parental Controls: Parents can manage child accounts and app settings.

  • Data Minimization: We only collect what’s necessary to run the App.

5. Fees and Payments

The Tandem app is free; some features may require purchase.

6. Liability

We provide the App “as is” and do our best to ensure its availability and accuracy. We strive for accuracy but aren't liable for service interruptions or misuse.

7. Changes to These Terms

We may update these Terms from time to time. We will notify you of significant changes. By continuing to use Tandem, you accept the changes.

8. Contact Us

If you have questions about these Terms, contact us at: help@playtandem.com